Privacy Policy – Freshfounds LLP

1. Introduction

At Freshfounds LLP., we respect your privacy and are committed to safeguarding your personal information.
This policy explains how we collect, use, store, and protect data shared through our website, mobile apps, and all interactions with our business.
Our commitment is guided by:

  • Transparency – We clearly explain what data we collect and why.
  • Security – We protect information using advanced encryption and access controls.
  • Choice – You control how your data is shared or deleted.
  • Compliance – We follow Indian and international privacy regulations.
2. Information We Collect

We collect personal and business information for operational and compliance purposes:

  • Directly provided data: Name, company details, contact info, billing, and identity proofs.
  • Automatically collected data: IP address, browser type, device details, cookies, and analytics.
  • Third-party data: Information from logistics partners, banks, or regulators for trade processing.
3. Purpose of Data Use

Your data is processed to:

  • Deliver products and services.
  • Manage orders, shipping, and payments.
  • Verify identity and prevent fraud.
  • Fulfil legal obligations (DGFT, Customs, RBI).
  • Share updates or marketing (only with your consent).
4. Data Sharing & Transfers

We do not sell personal data.
Information is shared only with:

  • Authorized service providers (logistics, IT, finance).
  • Regulators, when legally required.
  • Auditors and legal advisorsare  under confidentiality agreements.
    Data transferred outside India follows GDPR-level protection with Standard Contractual Clauses and encryption.
5. User Rights

You have the right to:

  • Access or correct your data.
  • Request deletion (“Right to be Forgotten”).
  • Withdraw marketing consent.
  • Restrict or object to processing.
  • Request data portability.
6. Policy Updates

This Privacy Policy is reviewed annually and updated as needed.
Last Updated: Jan 2026

“Privacy is not a feature we add later — it’s the foundation of trust we build first.”
— Mrs. M Sathya – Managing Director